Help Center

We provide full-service management, including tenant handling, maintenance, payments, and reporting. The exact scope depends on the property type and service selected. See full services and pricing here.

Yes. Many of our clients are based abroad, and we handle everything locally - from operations to reporting - so you don’t need to be in Israel

We focus on structure, transparency, and prevention. Clear processes, defined responsibilities, and full visibility through our reporting system. Learn more about Greenwood here.

We agree on a clear scope upfront and manage everything accordingly. You stay informed and in control without day-to-day involvement. Explore the owner’s portal here.

If you want structured, hands-on management with clear reporting and minimal involvement - it’s a good fit. We’ll clarify everything during the initial consultation. See how it works and if it fits your property here.

Yes. We can oversee smaller works or coordinate larger projects with trusted contractors.

Tenant communication, maintenance coordination, rent tracking, issue handling, and reporting. Additional services depend on the property and management type. See full services and pricing here.

Major renovations, legal representation, and external services are handled separately when needed. Everything is defined upfront. See full services and pricing here.

Yes. We offer flexible structures depending on your needs, although full-service management is usually the most effective.

Yes. We manage the full leasing process, including marketing, screening, contracts, and guarantees, with no additional costs.

In some cases, yes. However, our main focus is ongoing management to ensure consistency and best results.

Pricing depends on the property, service type, and scope. We provide clear pricing after understanding your specific needs.

No. All costs are defined upfront. Any additional work is discussed and approved before execution.

For long-term and short-term rentals, management fees typically begin once the property is occupied, unless agreed otherwise.

Rent is typically collected monthly via post-dated checks deposited directly into your account, unless agreed otherwise.

Expenses are coordinated and approved based on agreed thresholds. All payments are documented and visible.

Yes. We manage ongoing payments to ensure everything remains active and in good standing.

In some cases, yes. This depends on the level of setup required and is always defined in advance.

Yes. We work with clear, structured agreements, with terms defined upfront to avoid any surprises or misunderstandings.

Yes. If we don’t meet our commitments, you can cancel according to the agreement terms

We address issues immediately. If expectations are not met, you have the option to end the agreement.

All deposits and cash guarantees are transferred to the owner, unless agreed otherwise.

Agreements are structured to protect your interests, with clear terms, guarantees, and defined responsibilities.

Yes. It allows us to act more efficiently on your behalf, but it’s not mandatory.

We check financial reliability, background, and references to reduce risk and ensure stable tenants.

We act quickly - activating guarantees and initiating legal steps while working to maintain income continuously.

Lease terms are enforced. The tenant remains responsible until a suitable replacement is found and approved by the owner, so rental income is not affected.

We document the condition upfront and use guarantees or deposits to cover damages

We manage communication, resolve issues directly, and escalate when needed.

We handle communication directly and resolve issues quickly to keep everything under control.

Typically 2 months before the lease ends, we review whether to renew or begin finding a new tenant - all handled smoothly and without additional cost

We manage major platforms like Airbnb and Booking, depending on the property and strategy

Pricing is adjusted dynamically based on demand, seasonality, and performance.

We handle all guest communication before, during, and after the stay.

We coordinate cleaning and preparation between stays to ensure consistency.

We document the property and use platform protections or deposits to cover damages.

We manage guest experience and respond professionally to maintain strong ratings.

We use pricing and distribution strategies to refill gaps and reduce vacancy.

We act immediately to resolve the issue and protect the property

We are available 24/7. We coordinate guest needs in advance and manage logistics for smooth stays.

We perform regular checks based on an agreed schedule to ensure everything is in good condition.

Yes. We handle cleaning, setup, groceries, and any specific requests so it’s ready when you arrive.

Yes. We manage utilities and ongoing services to keep everything running smoothly.

We handle it immediately - coordinating repairs and resolving the issue without delay.

Yes. We can receive packages and coordinate delivery to your property

Yes. We securely manage access for owners, guests, and service providers.

We coordinate all maintenance through trusted contractors, with full documentation and your approval where required.

We are available 24/7 to respond immediately and handle the situation to minimize damage.

Costs are approved based on agreed thresholds, with full transparency and documentation.

Yes. We work with reliable contractors at market rates.

Yes. Regular checks help prevent issues before they become costly problems.

We are available 24/7 to respond quickly and prioritize urgent cases to minimize disruption.

Through a dedicated owner’s portal with full visibility into activity, finances, and updates. Explore the owner’s portal here.

Updates are provided regularly and as needed, depending on activity

Yes. All data and documents are available through owner’s portal. Explore the owner’s portal here.

You have full visibility into income, expenses, and property activity.

We primarily operate in Netanya, Herzliya, and Tel Aviv, with flexibility depending on the case. Contact us to check if we can help you in other areas.

We manage residential and commercial properties, including long-term, short-term, and occasional use.

Yes. We manage offices, retail spaces, and mixed-use properties, with a tailored approach.

Yes. We work with owners who have one or multiple properties.

Every plan specifies exactly which services are covered. Scope changes require written agreement — no informal extensions.

Every plan specifies exactly which services are covered. Scope changes require written agreement — no informal extensions.

Every plan specifies exactly which services are covered. Scope changes require written agreement — no informal extensions.

Every plan specifies exactly which services are covered. Scope changes require written agreement — no informal extensions.

We begin setup, organize everything, and transition into active management.