Branding

The power of a good brand name is evident wherever you look. We all know of traditional brands that appear in consumers’ baskets in every weekly shop, so it pays to make sure that your brand, as well as your products, is popular with your core consumers.

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10,000+

real food & drink tasters are on our database

22%

increase in repeat purchases post-reformulation

2 wks

typical project turnaround from briefing to report

Know what consumers really think. Build products they prefer.

Independent, unbiased consumer research that provides the insights you need to improve products, validate claims, and make confident business decisions.

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NPD or Benchmarking

NPD or Benchmarking

Real consumer feedback

Real consumer feedback

Independent, unbiased testing

Independent, unbiased testing

Our WSS App & Sensory Software — Supporting Accurate Testing

Our WSS App finds the perfect testers by matching your products with consumers. This targeted approach ensures more precise, actionable insights for your brand.

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Matches products with ideal testers

Matches products with ideal testers

Gathers real-time feedback

Gathers real-time feedback

Provides detailed consumer insights

Provides detailed consumer insights

supporting
supporting supporting

Actionable Insights to Optimise your Product

We transform data into clear, actionable insights, helping you understand what works, what doesn’t, and how to refine your product for greater market success.

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Clear reports with key insights

Clear reports with key insights

Custom plans for improvement

Custom plans for improvement

Launch your product with confidence

Launch your product with confidence

Your Questions, Answered

Have questions? We’ve got answers. Find out how food testing works, what to expect, and how it can help optimise your products.

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But how can you measure the power of your brand?

The best way to assess the impact of your brand is with a two stage central location test. Testing your product against those of your competitors in a blind taste test, i.e. without the influence of branding, will show the acceptance of your product alone, by the typical consumer.

Following this with a repeat test, this time with the addition of the brand, will show the combined acceptance of your product along with your brand.

When the data from these two pieces of research are combined, it will show either a positive, or negative impact of your brand on consumer perception of your product.

How long does the process take?

At Wirral Sensory Services, most projects can be completed within approximately two weeks from commission to delivery of results, providing clients with rapid, actionable insights to support product development and business decisions.

How does the selection process work?

Wirral Sensory Services recruits participants using targeted demographic criteria tailored to each project’s objectives, ensuring feedback is gathered from the most relevant consumer groups.

Participants are screened through detailed questionnaires to confirm they meet specific requirements such as age, gender, purchasing behaviour, product usage, lifestyle characteristics, or dietary preferences.

Recruitment is conducted through our extensive in-house consumer database and dedicated recruitment app, enabling us to quickly identify, engage, and manage suitable participants while maintaining high data quality and representative sample profiles.

What kind of data will I receive?

Following completion of the fieldwork, Wirral Sensory Services provides a comprehensive PowerPoint report presenting the study findings in a clear and actionable format.

Reports include detailed results, statistical analysis where appropriate, and visual representations of key data to support interpretation.

Clients also receive expert recommendations and practical insights to help inform product development, optimisation, marketing strategies, and commercial decision-making.

Proven Results for Brands

See how our food testing has helped brands optimise their products. Our case studies showcase real-world success stories, highlighting how data-driven insights led to improved product performance and market success.

  • 25%

    Sales Increase

    A leading food manufacturer refined their recipe after sensory testing showed 80% of consumers preferred a new texture and flavour profile.

  • 45%

    Customer Satisfaction

    Testing showed that consumers preferred products made with natural ingredients over synthetic alternatives, contributing to higher customer satisfaction rates.

  • 32%

    Repeat Purchase

    After addressing key feedback from our panel on taste and texture, the brand saw a 32% increase in repeat purchases.

Get in touch

We'd love to hear about your upcoming projects big or small, informal chat or full briefing.

Contact Information

Phone: 0151 346 2999
Email: info@wssintl.com
Wirral Sensory Services, 37 Allport Lane, Bromborough, Wirral, CH62 7HH
Project objective
Competitor benchmarking Claim Packaging New product launch Reformulation Retailer listing Ongoing R&D
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Tell us about your challenge, and we'll design the right research approach to give you clear, actionable answers.

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